Volt · Delhi NCR

Terms and conditions

The agreement between you and Volt

These terms apply to your use of Volt at https://volt.vipnananparamarsa.co.in and in the Volt app ("Volt", "we"), operated by Vipnanan Paramarsa (OPC) Private Limited. By using Volt you agree to them.

1. The service

Volt helps you find public electric-vehicle charging stations, reserve plugs, navigate to them and pay for charging sessions and optional memberships. Chargers are owned and operated by independent charging networks, not by Volt.

2. Station information

Station details come from open data sources (Open Charge Map, OpenStreetMap), from charging networks and from users. We work to keep them accurate, but locations, connectors, tariffs, opening hours and availability can change without notice. Where a network is not yet connected to Volt, availability is indicative. Please confirm details at the station.

3. Accounts

You must give accurate information and keep your login secure. You are responsible for activity on your account.

4. Reservations

A reservation holds a plug for the stated window (15 minutes, or 30 minutes with Premium). If you do not arrive in time the hold lapses and the plug is released. Reservations are free and can be cancelled before the hold ends.

5. Payments

Prices are shown before you pay (see Pricing). Payments are processed securely by Razorpay; Volt does not store your card or UPI details. Charging sessions are billed on the energy delivered at the network's tariff plus 18% GST. Volt Premium is billed monthly until cancelled. Wallet balance can be used only for payments on Volt.

6. Refunds

Refunds and cancellations are covered by our Refund and cancellation policy.

7. Your conduct

Do not misuse chargers or bays, submit false station information, interfere with the service, or use Volt for anything unlawful. We may suspend accounts that break these terms.

8. Your contributions

When you add or correct station details, notes or photos, you allow us to use and publish them in Volt, and we may share station corrections back to the open data sources Volt uses under their licences.

9. Liability

Charging is provided by the network that operates the charger; issues with charging equipment should be raised with that network, and we will help you do so. To the extent permitted by law, Volt's liability for any claim is limited to the amount you paid Volt for the transaction concerned.

10. Governing law

These terms are governed by the laws of India. Courts in New Delhi have exclusive jurisdiction.

11. Changes and contact

We may update these terms and will show the date of the latest version on this page. Questions: hello@vipnananparamarsa.co.in.

Last updated 15 September 2026.