Volt · Delhi NCR
Privacy policy
How Volt handles your personal data
Vipnanan Paramarsa (OPC) Private Limited ("Volt", "we") is responsible for personal data processed through https://volt.vipnananparamarsa.co.in and the Volt app. We follow the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
What we collect
- Account details — name, phone number and/or email.
- Location — only if you allow it, to show your position, sort nearby stations and give turn-by-turn directions. To calculate a route, your current position is sent to Volt's own routing server and discarded after the route is returned; it is not stored or shared. Tracking stops when you end navigation or arrive. You can use Volt without sharing location.
- Vehicle and charging activity — your vehicle model, reservations, sessions and amounts paid.
- Payment records — order and payment IDs and amounts from Razorpay. Card, UPI and bank details are handled by Razorpay and never stored by Volt.
- Contributions — station corrections, notes and ratings you submit.
How we use it
To provide the service (finding stations, reservations, payments, receipts and support), to keep station data accurate, to prevent fraud, and to improve Volt. Aggregated, anonymised demand statistics (for example, how many searches an area receives) may be shared with charging networks; these never identify you.
Who we share it with
The charging network whose station you reserve or pay for (only what is needed for the booking), Razorpay for payments, and service providers who host and operate Volt under contract. We do not sell personal data.
How long we keep it
Account data for as long as your account is active; payment records for the period required by tax law (currently eight years); everything else is deleted or anonymised when no longer needed.
Your rights
You can ask to access, correct or erase your personal data, withdraw consent, or nominate someone to act for you, by writing to hello@vipnananparamarsa.co.in. You may also complain to the Data Protection Board of India.
Cookies and storage
Volt uses your browser's local storage only for essential functions such as keeping you signed in and remembering settings. We do not use advertising cookies.
Contact
Grievance Officer, Vipnanan Paramarsa (OPC) Private Limited, KD 59, Block KD, Pitampura (Saraswati Vihar), New Delhi 110034, India. Email: hello@vipnananparamarsa.co.in.
Last updated 15 September 2026.