Volt · Delhi NCR

Refund and cancellation policy

When and how you get your money back

Reservations

Reservations are free. Cancel any time before the hold ends; nothing is charged.

Charging sessions

• You pay for the energy delivered, as shown on your receipt.
• If a session you paid for could not start, stopped because of a charger fault, or you were charged more than the energy delivered, we refund the affected amount in full.
• Report the problem within 7 days of the session with the Razorpay payment ID from your receipt.

Volt Premium

• Cancel any time from your profile; Premium stays active until the end of the month you paid for and does not renew.
• If you cancel within 48 hours of paying and have not used any Premium benefit, we refund that month in full.

Volt Wallet

Unused wallet balance is refunded to the original payment method on request or when you close your account.

How refunds are paid

Approved refunds are issued to the original payment method through Razorpay within 5–7 working days. Your bank or UPI app may take a few more days to show the credit.

How to ask

Email hello@vipnananparamarsa.co.in with the payment ID (starts with pay_) and a short description. We reply within one working day.

Last updated 15 September 2026.